FAQ

We recommend booking in advance to guarantee your preferred time and service, especially during peak season. Walk-ins are welcome based on availability, but appointments are the best way to ensure you get the experience you want.

Please arrive [10-15] minutes before your scheduled appointment to check in, change if needed, and settle in before your service begins. Arriving late may shorten your treatment time.

We ask that you provide at least [24 hours'] notice if you need to cancel or reschedule. Cancellations made with less notice [or no-shows] may be subject to a fee.

Yes, gift certificates are available for any service or package, in person or online, making them a great option for any occasion.

Comfortable clothing is recommended. For massage or body treatments, robes [and slippers] are provided. For nail or skincare services, no special preparation is needed.

Gratuity is not included and is left to your discretion. [Cash and card tips are both accepted / We offer the option to add gratuity at checkout].